Grievance Redressal Policy (IT Rules 2021 Compliant)

In accordance with Information Technology Act 2000 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021.

Grievance Officer Contact Details

Grievance Officer: Anusiya (Manager)
Company: Buyp Technologies Private Limited
Email: [email protected]
Address: 158 P, Railway Road, Tenkasi, Tamil Nadu – 627 811, India
Acknowledgement Timeline: Within 24 hours
Resolution Timeline: Within 15 working days

Why Choose Match Ticket for Your Turf Business

Match Ticket replaces manual notebooks, WhatsApp messages, and spreadsheets with a single, cloud-based turf booking system designed to grow your venue revenue.

Real-Time Slot Synchronization: Eliminate double bookings with instant automated slot locking upon booking confirmation.

Automated Online Payments: Accept Instant UPI, Debit/Credit Card, Net Banking, and wallet payments powered by secure payment gateways with automatic payout tracking.

Multi-Venue Management: Manage multiple turf locations, sports grounds, and branches from a single unified owner dashboard.

Customer Database & Analytics: Track repeat bookings, customer histories, peak hour trends, and monthly revenue performance.

WhatsApp & SMS Notifications: Automatic instant booking receipts and slot reminders sent to players and staff.

Custom Hourly Pricing Rules: Set dynamic peak and off-peak slot prices for weekdays, weekends, and night floodlight matches.

Top Cities & Sports Covered

Match Ticket connects sports ground operators with thousands of players looking to book weekend matches and daily training sessions.

Chennai: Football turfs, box cricket arenas, and badminton courts in Velachery, Anna Nagar, T. Nagar, Adyar, and OMR.

Coimbatore: Multi-sport grounds and artificial turf fields in Peelamedu, RS Puram, and Saravanampatti.

Tenkasi & Tirunelveli: Sports grounds with instant online slot booking and digital receipts.

Madurai, Salem, Trichy & Tiruppur: Verified turf venues with real-time slot pricing and player reviews.

Flexible Pricing Plans for Turf Owners

Starter Plan — ₹0 Forever

Ideal for new turfs looking to digitize their initial slot schedules and establish online venue visibility.

Pro Plan — ₹1,299/month or ₹11,999/year

Full automated slot management, payment gateway integration, WhatsApp alerts, customer analytics, and custom branding.

Elite Plan — ₹2,999/month or ₹27,999/year

Multi-branch venue management, dedicated account manager, API integrations, and custom domain setup.

Frequently Asked Questions (FAQ)

What is Turf Booking Software?

Turf Booking Software is a digital solution that helps turf owners manage bookings, customer details, payments and available slots from a single dashboard. Match Ticket automates the entire booking process, reduces manual work and helps owners manage their turf business efficiently.

How does Match Ticket prevent double bookings?

Match Ticket updates slot availability in real time. Once a booking is confirmed, the selected time slot becomes unavailable immediately, preventing double bookings and scheduling conflicts.

Can customers book turf slots online?

Yes. Customers can search available turfs, choose a convenient time slot and complete their booking online through Match Ticket. The booking is instantly reflected in the owner's dashboard.

Can I manage multiple turfs with one account?

Yes. Match Ticket allows owners to manage multiple turf locations from a single account, making it easy to monitor bookings, payments and schedules across all branches.

About Match Ticket & Buyp Technologies Private Limited

Match Ticket is developed and operated by Buyp Technologies Private Limited (CIN: U72900TN2021PTC141881), registered under the Ministry of Corporate Affairs, India. Headquartered at 158 P, Railway Road, Tenkasi, Tamil Nadu – 627 811. For sales or support enquiries, contact +91 91235 64005 or email [email protected].